Telehealth Consultations

Telehealth Consultations at ProHealth Family Medical Centre

Quality Healthcare, Anytime, Anywhere

At ProHealth Family Medical Centre, we understand that visiting the clinic isn’t always convenient. Whether you’re at home, at work, or traveling, our Telehealth Consultation Service allows you to connect with our experienced General Practitioners remotely, ensuring you receive the medical care you need from the comfort of your location.

What is a Telehealth Consultation?

A Telehealth Consultation is a virtual appointment where you can speak with your doctor via a secure video or phone call. It is a convenient and effective way to manage routine medical concerns, follow-ups, and prescription refills without having to visit the clinic in person.

How to Prepare for Your Telehealth Appointment

To ensure a smooth and hassle-free telehealth experience, please follow these simple steps:
Step 1

Download the MyPractice App

1. Before your consultation, make sure you have downloaded the MyPractice App from mypracticeapp.com.au .

Step 2

Ensure a Stable Internet Connection

A strong and stable internet connection is essential for a seamless video consultation. If you experience any issues, you may switch to a phone consultation as a backup

Step 3

Find a Quiet and Private Space

Choose a quiet environment with minimal distractions so you can have an uninterrupted discussion with your doctor.

Step 4

Prepare Your Medical Information

Have your Medicare details, medication list, and any relevant health records ready to discuss with your doctor.

Step 5

Log in and Join the Call on Time

At your scheduled appointment time, log in to the MyPractice App and follow the instructions to join your telehealth consultation.

MyPractice App allows you to:

What Can Be Addressed Through Telehealth?

Telehealth consultations are ideal for:
For urgent medical concerns or emergencies, please call 000 or visit your nearest hospital.

Book Your Telehealth Appointment Today!

To schedule a telehealth consultation, call us at (03) 5995 2233 or book online through our website. Experience convenient, professional, and patient-focused care—wherever you are!